Shipping Information

Furrypartners.com wants your online experience to be the best it can be, shown below are the lowest shipping rates available for shipping the products desired. Please allow us to choose the best method of shipment depending on the weight of your order and distance. We use UPS Ground, FedEx Ground, or USPS First Class/Priority Mail.
Currently we base the rate on the total order however if your order is oversized or very heavy we may contact you about additional shipping rates.  Remember we will not process your order and ship it without your approval.

Alaska & Hawaii - Deliveries to these locations are sent by USPS Priority Mail.  Items may take an additional day to arrive. 

International Orders - We are happy to accept orders to international addresses.  Please contact Customer Services for an initial shipping quotation, please email us at customerservice@furrypartners.com

Need Faster Service - Please call or email us for Overnight or 2 Day Delivery
Need By A Certain Date - Email or call us and we will do everything possible to get it to you.

Continental United States - Rates
Total Purchase Shipping
$0.00 - $10.00 $5.95
$10.01 - $20.00 $8.95
$20.01 - $30.00 $10.95
$30.01 - $40.00 $12.95
$40.01 - $50.00 $14.95
$50.01 - $60.00 $16.95
$60.01 - $84.99 $18.95
$85.00 and over Free Shipping


Alaska & Hawaii - Rates
Total Purchase Shipping
$0.00 - $15.00 $10.95
$15.01 - $25.00 $13.95
$25.01 - $35.00 $14.95
$35.01 - $45.00 $15.95
$45.01 - $65.00 $18.95
$65.01 - $85.00 $20.95
$85.0 - $125.00 $24.95
$125.01 - $175.00 $28.95
$175.01 - $300.00 $32.95
$300.01 and above $34.95

What are your return policies?

Unconditional Guarantee. We guarantee the quality of our products. Every item we sell is backed by our 100% unconditional guarantee. If for any reason you are not satisfied within 30 days of purchase, simply return the item back to us for an immediate exchange or refund. Please note that shipping charges are not eligible for refunds.  If the product you are returning (except for defective merchandise) included Free Shipping - the shipping charge will be deducted from the refund.

Please wrap the package securely so the contents will be protected. If possible, please enclose a copy of the paperwork, then write on the paperwork whether you want a refund or exchange. . Send to:

2650 Elisa Drive West
Jacksonville, FL 32216
Returns Dept.
Undeliverable Package
If the common carrier is unable to deliver the shipment for any reason, whether unclaimed, refused, invalid or unknown address, or any other reason, upon return of the shipment to us, we will refund the entire purchase price, less shipping and handling fees, which are non-refundable.  If you wish for us to resend your shipment, you will be charged additional shipping charges.